It’s still time when we can say that COVID is behind us. The world is slowly catching up to the new way of living and it becomes paramount to follow the safety parameters to keep COVID at bay.
Restaurants are a section of business that have had the most impact due to the pandemic and now when they are gradually opening up, a lot of safety protocols come attached to it per the guidelines of the Government for the region. What most restaurateurs miss out on is how to infuse technology to establish the safety measures. Here we list out the many ways in which restaurant technology can be used to say compliant with the law.
Start it right with Guest Arrival
Restaurants are places that are often crowded especially during weekends. During the pandemic, the crowd might take some time to pick up but how the diners are handled is important so they keep coming.
A well thought out queuing system can be introduced to handle the capacity and adhere to social distancing practices in seating arrangements. Restaurants are required to keep a 21 days worth of record of visitors to be of assistance in case of contact tracing. A sound visitor management tool comes in hands during these times. By employing a Visitor Management tool, you can keep a secure list of all the visitors and the records can be used for marketing purposes as well in the future.
Introduce contactless dining
The first thing a diner comes in contact with in a restaurant is menus. They tend to be the most risky point of contact since they are circulated to all the diners throughout the day.
A better and preferred add on would be to have the menu loaded into the mobile device of the diners directly using a QR Code placed on every table. This would be a complete contactless solution that will be of benefit both for the restaurant as well as the diners. It is easy to use for the diners and quick to adapt for the restaurants.
There are QR code menu solutions that let restaurants update their menus as and when needed without having to go through the trouble of having to reprint the QR Codes. The flexibility and safety that QR code menus ensure is quite the need of the hour.
Sought out the hustle in kitchens with Kitchen Display Systems and Social Distancing
The hygiene and safety of your kitchen staff is as important as serving delicious food to your diners. A kitchen is normally full of chaos with multiple dishes being prepared at the same time. Having the right Kitchen Display system will communicate with your staff effectively and also help streamline the communication line between the serving staff and the kitchen staff.
The ultimate benefit of having a Kitchen Display in social distancing would be that the staff need not wait or directly communicate with each other which ensures safety. In the Kitchen display the priority of items are clearly mentioned or highlighted which makes it easy for the staff to work accordingly instead of talking to each other and facing the risk of safety.
Ideally, a restaurant should go for a software that works with any hardware and can be easily setup and managed by anyone with simple training.
Maintain cleanliness and clean the right way
While all the above modes would be strictly followed but if you don’t follow the cardinal rule to clean your place the right way along with a maintained frequency of cleaning, things might go downhill.
Everything right from the tables, doors, windows, kitchen (including all the appliances used there), the floor carpets, the storeroom – need to be perfectly cleaned. Take note of having a sanitizer stand at the restaurant entrance as well as your kitchen entrance. You can also go out to put a digital signage showing the cleaning protocols that you are following so as to keep your customers aware and at ease about the hygiene at your place.
It’s completely understandable that having all these solutions might eat out some finances however there are many affordable options available in the market that help you achieve what you need in a cost-effective way.. Also you can choose to go for these options one by one instead of having all of them at one go.
Technology any given day is a one time investment that goes a long way and helps remove expenses on redundant traditional approaches as well. Give them a try and we are sure that you will be benefiting over a period of time.
Adopt safer and contactless dining solutions for your diners without letting go of the quality of the service at your restaurant.